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IFAC
Streamlining global conference management through digital-led workflows
I led end-to-end design for a bespoke workflow application for IFAC - the International Federation of Automatic Control. The brief was to replace fragmented manual processes with a single, intuitive platform covering everything from attendee registration through to post-event reporting, built for a global audience of administrators and delegates.
Creative & Product Strategy
User Research
Prototyping
Design System
Web Accessibility
B2B Acumen
Accelerated administrative efficiency

Fragmented processes, global scale
IFAC's conference management ran across disconnected tools and manual workflows – creating overhead for administrators and a disjointed experience for international attendees. The goal was a single digital environment that could handle the full event lifecycle with transparency at every level of the organisation.
Business Goals
Replace fragmented processes with a streamlined, digital-led workflow that provides visibility across the organisation's hierarchy and delivers actionable post-event insights.
Strategic Input
Shaped the design strategy around simplifying high-density data and complex admin tasks — the measure of success wasn't features shipped but whether event organisers could navigate global logistics without friction.
Lean, agile, built for a specialist audience
Working with a UX designer, frontend and backend developers, and PM, I owned the end-to-end design — UX strategy, IA, bespoke component design, and high-fidelity UI. Close collaboration with the development team throughout kept every component technically grounded.
Information architecture
Structured the application logic to support a multi-staged journey, ensuring data transitioned smoothly from registration through engagement to post-event reporting without users losing their place.
Technical collaboration
Facilitated workshops with IFAC stakeholders to map the precise administrative requirements of their hierarchy, essential for designing role-appropriate views rather than a one-size interface.


What we built
A clean, guided workflow platform where the complexity lives in the system, not the interface — designed so event organisers can manage global logistics through a single, coherent tool.
Multi-staged journey
A guided flow spanning registration, engagement, and post-event phases — each stage designed to hand off naturally to the next.
Post-event reporting
A robust reporting system surfacing comments and recommendations in a format digestible at every level of IFAC's hierarchy — from coordinators to senior leadership.
Bespoke components
Tailored UI components built specifically for IFAC's administrative needs — not adapted from a generic library but designed to fit their exact workflows.
Cross-device accessibility
Designed for a global audience across devices, ensuring a consistent and professional experience whether accessed by delegates or administrators.



Results
IFAC moved from fragmented manual processes to a scalable digital infrastructure for managing international events.
Significantly reduced complexity of attendee and admin coordination across global conferences — previously managed across disconnected tools.
Post-event reporting delivered unprecedented visibility across the organisation, with actionable recommendations accessible at every level of the hierarchy.
The measure of success on a project like this isn't visual polish — it's whether a global administrator can manage a complex event without the platform getting in the way. That required as much strategic work as design work.
Created at Totally.tech



Slide 1
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Home
IFAC
Streamlining global conference management through digital-led workflows
I led end-to-end design for a bespoke workflow application for IFAC - the International Federation of Automatic Control. The brief was to replace fragmented manual processes with a single, intuitive platform covering everything from attendee registration through to post-event reporting, built for a global audience of administrators and delegates.
Creative & Product Strategy
User Research
Prototyping
Design System
Web Accessibility
B2B Acumen
Accelerated administrative efficiency

Fragmented processes, global scale
IFAC's conference management ran across disconnected tools and manual workflows – creating overhead for administrators and a disjointed experience for international attendees. The goal was a single digital environment that could handle the full event lifecycle with transparency at every level of the organisation.
Business Goals
Replace fragmented processes with a streamlined, digital-led workflow that provides visibility across the organisation's hierarchy and delivers actionable post-event insights.
Strategic Input
Shaped the design strategy around simplifying high-density data and complex admin tasks — the measure of success wasn't features shipped but whether event organisers could navigate global logistics without friction.
Lean, agile, built for a specialist audience
Working with a UX designer, frontend and backend developers, and PM, I owned the end-to-end design — UX strategy, IA, bespoke component design, and high-fidelity UI. Close collaboration with the development team throughout kept every component technically grounded.
Information architecture
Structured the application logic to support a multi-staged journey, ensuring data transitioned smoothly from registration through engagement to post-event reporting without users losing their place.
Technical collaboration
Facilitated workshops with IFAC stakeholders to map the precise administrative requirements of their hierarchy, essential for designing role-appropriate views rather than a one-size interface.


What we built
A clean, guided workflow platform where the complexity lives in the system, not the interface — designed so event organisers can manage global logistics through a single, coherent tool.
Multi-staged journey
A guided flow spanning registration, engagement, and post-event phases — each stage designed to hand off naturally to the next.
Post-event reporting
A robust reporting system surfacing comments and recommendations in a format digestible at every level of IFAC's hierarchy — from coordinators to senior leadership.
Bespoke components
Tailored UI components built specifically for IFAC's administrative needs — not adapted from a generic library but designed to fit their exact workflows.
Cross-device accessibility
Designed for a global audience across devices, ensuring a consistent and professional experience whether accessed by delegates or administrators.



Results
IFAC moved from fragmented manual processes to a scalable digital infrastructure for managing international events.
Significantly reduced complexity of attendee and admin coordination across global conferences — previously managed across disconnected tools.
Post-event reporting delivered unprecedented visibility across the organisation, with actionable recommendations accessible at every level of the hierarchy.
The measure of success on a project like this isn't visual polish — it's whether a global administrator can manage a complex event without the platform getting in the way. That required as much strategic work as design work.
Created at Totally.tech



Slide 1
Slide 2
Slide 3
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Home
IFAC
Streamlining global conference management through digital-led workflows
I led end-to-end design for a bespoke workflow application for IFAC - the International Federation of Automatic Control. The brief was to replace fragmented manual processes with a single, intuitive platform covering everything from attendee registration through to post-event reporting, built for a global audience of administrators and delegates.
Creative & Product Strategy
User Research
Prototyping
Design System
Web Accessibility
B2B Acumen
Accelerated administrative efficiency

Fragmented processes, global scale
IFAC's conference management ran across disconnected tools and manual workflows – creating overhead for administrators and a disjointed experience for international attendees. The goal was a single digital environment that could handle the full event lifecycle with transparency at every level of the organisation.
Business Goals
Replace fragmented processes with a streamlined, digital-led workflow that provides visibility across the organisation's hierarchy and delivers actionable post-event insights.
Strategic Input
Shaped the design strategy around simplifying high-density data and complex admin tasks — the measure of success wasn't features shipped but whether event organisers could navigate global logistics without friction.
Lean, agile, built for a specialist audience
Working with a UX designer, frontend and backend developers, and PM, I owned the end-to-end design — UX strategy, IA, bespoke component design, and high-fidelity UI. Close collaboration with the development team throughout kept every component technically grounded.
Information architecture
Structured the application logic to support a multi-staged journey, ensuring data transitioned smoothly from registration through engagement to post-event reporting without users losing their place.
Technical collaboration
Facilitated workshops with IFAC stakeholders to map the precise administrative requirements of their hierarchy, essential for designing role-appropriate views rather than a one-size interface.


What we built
A clean, guided workflow platform where the complexity lives in the system, not the interface — designed so event organisers can manage global logistics through a single, coherent tool.
Multi-staged journey
A guided flow spanning registration, engagement, and post-event phases — each stage designed to hand off naturally to the next.
Post-event reporting
A robust reporting system surfacing comments and recommendations in a format digestible at every level of IFAC's hierarchy — from coordinators to senior leadership.
Bespoke components
Tailored UI components built specifically for IFAC's administrative needs — not adapted from a generic library but designed to fit their exact workflows.
Cross-device accessibility
Designed for a global audience across devices, ensuring a consistent and professional experience whether accessed by delegates or administrators.



Results
IFAC moved from fragmented manual processes to a scalable digital infrastructure for managing international events.
Significantly reduced complexity of attendee and admin coordination across global conferences — previously managed across disconnected tools.
Post-event reporting delivered unprecedented visibility across the organisation, with actionable recommendations accessible at every level of the hierarchy.
The measure of success on a project like this isn't visual polish — it's whether a global administrator can manage a complex event without the platform getting in the way. That required as much strategic work as design work.
Created at Totally.tech



Slide 1
Slide 2
Slide 3
Next project
HTA
Elevating the Industry's Gardening Management Platform
15% increase in workflow efficiency
Design Oversight
Team Empowerment
UX Audit
Design System
Web Accessibility
B2B Acumen